With extensive experience managing complex, large-scale deployments, our project management team provides tailored solutions across multiple industries. Whether you're managing a multi-terminal rollout or a smaller-scale operation, we excel at balancing rigorous documentation with efficient execution. For instance, we’ve successfully overseen the simultaneous deployment of several maritime ports across one country, coordinating multidisciplinary teams to maintain schedule integrity, resource allocation, and progress reporting.
We offer comprehensive training solutions, provided by internationally recognized experts with both theoretical knowledge and hands-on experience in terminal operations. Our trainers design tailored programs to meet the specific needs of your workforce, ensuring a smooth transition to the new systems. To best accommodate your team’s needs, training can be conducted on-site at your terminal, at our dedicated training facility located near our developers in Turkey, or online. This flexibility allows us to adapt to your operational requirements while ensuring thorough understanding and proper adoption of the implemented solutions.
Our project implementation team installs and configures custom-built or off-the-shelf solutions based on your specific needs. We manage global deployments, ensuring all processes adhere to international standards and minimizing disruption to your operations. Additionally, our team remains on-site to support users during the initial stages of Go-Live, assisting them as they begin using the software. This hands-on support, combined with prior training, ensures a smooth transition, as change management is often one of the most challenging aspects of adopting new technology.
Our technical support team is dedicated to keeping your operations running smoothly and efficiently. We offer a tiered support escalation system that ensures critical issues are addressed promptly. In addition, we provide comprehensive documentation and troubleshooting guides to empower your internal teams in resolving minor issues. Our newly established 24/7 support center guarantees round-the-clock assistance, offering the highest level of support ensuring minimum downtime for mission-critical systems.